Good morning Mr. Dubois, we’re calling to tell you that you’re screwed
It turns out that my plan stopped covering one of my common insulin pump supplies.
A year ago.
Pres didn’t tell me.
Pres apparently didn’t tell Edgepark.
Edgepark apparently didn’t pay attention to the fact they weren’t getting paid for a year.
And now guess who gets stuck with the bill?
Yes. That would be me. The guy who can’t even afford to buy a full tank of gas for his Jeep in this economy. Oh well. What’s one more bill between friends? It’s not like I was planning to retire. Ever.
But what really makes me mad.. well, madder… is the whole process. The lady from Edgepark tells me that the official line from the insurance company is that “verification of benefits is not a guarantee of payment.”
Ummm… now wait a minute. I’m stretching my infusion sets to four days ‘cause I know with 100% certainty that my quarterly shipment of keep-me-alive supplies will be held up for weeks while everything from my blood type to my doctor’s great-grandmother’s maiden name is confirmed, double checked, re-verified, and approved.
And all these delays and bullshit and stress and frustration are for… nothing?
I could just scream. In fact. I think I will.
Excuse me while I step outside for a moment.
Well, now I feel better.
No. Wait a minute.